Legal Agreement
These Terms & Conditions govern your access to and use of the filgame platform. Please read them carefully before registering or placing any wagers.
Last Updated: June 2026 21+
By accessing, registering for, or using the filgame platform at filgame.club (the "Platform"), you ("Player," "User," or "you") confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with the filgame Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree with any provision of these Terms, you must immediately cease use of the filgame Platform. filgame reserves the right to update these Terms at any time. Continued use of the Platform following notice of an update constitutes your acceptance of the revised Terms.
2.1 Age Requirement. You must be at least 21 years of age to register for and use the filgame Platform. This minimum age is established in accordance with applicable Philippine gaming regulations. filgame strictly prohibits access by persons under 21 years of age. By registering, you warrant that you meet this age requirement. filgame reserves the right to request age verification documents at any time and to suspend or close accounts where verification cannot be provided.
2.2 Jurisdiction. The filgame Platform is intended for use by eligible players located in jurisdictions where online gaming is lawful. It is your sole responsibility to ensure that accessing and using the Platform is legal under the laws applicable to you. filgame makes no representation that the Platform is appropriate or available in jurisdictions outside its intended market.
2.3 One Account Per Person. Each individual may hold only one (1) filgame account. Creating multiple accounts — whether using different names, mobile numbers, email addresses, or payment methods — is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances or bonuses held therein.
2.4 Accurate Information. During registration, you agree to provide accurate, current, and complete information. You must promptly update your account information whenever it changes. filgame is not responsible for losses arising from inaccurate account information provided by you.
2.5 KYC Verification. filgame may require you to complete Know Your Customer ("KYC") verification at any stage — including at registration, before processing a withdrawal, or upon any account review. Required documents may include a valid government-issued Philippine ID (e.g., PhilSys, passport, driver's license, SSS ID), proof of address, and source-of-funds documentation. Failure to complete KYC upon request may result in account restriction or closure.
3.1 You are solely responsible for maintaining the confidentiality of your filgame username and password. You must not share your login credentials with any other person.
3.2 All transactions conducted through your account while it is logged in are your sole responsibility, regardless of whether you personally performed them. If you suspect unauthorized access to your account, you must notify filgame support immediately via Live Chat.
3.3 filgame employs SSL encryption and other industry-standard security measures to protect account data. However, filgame cannot be held responsible for unauthorized access resulting from your failure to maintain the security of your credentials.
4.1 Accepted Methods. filgame accepts deposits and processes withdrawals via GCash, Maya / PayMaya, GrabPay, QR Ph, BPI, BDO, UnionBank, Metrobank, 7-Eleven CLiQQ, InstaPay, PesoNet, USDT TRC20, and Coins.ph. Accepted methods are subject to change at filgame's discretion.
4.2 Currency. All transactions on the filgame Platform are conducted in Philippine Peso (PHP / ₱) unless otherwise specified for crypto payment methods.
4.3 Minimum and Maximum Limits. Deposits and withdrawals are subject to minimum and maximum limits as published on the Platform and subject to change. For GCash and Maya, the standard minimum deposit is ₱100. Specific limits vary by payment method.
4.4 Withdrawal Processing. Withdrawal requests to GCash and Maya are typically processed within 15 minutes during normal operating conditions. Processing times for bank transfers may vary and are subject to Philippine interbank processing schedules (InstaPay and PESONet). filgame is not responsible for delays caused by third-party payment processors or banks.
4.5 Same-Method Withdrawal. filgame reserves the right to require that withdrawals be made to the same payment method used for a corresponding deposit, as an anti-money laundering measure.
4.6 No Third-Party Funding. You may only fund your filgame account with funds that belong to you. Use of third-party payment credentials, shared accounts, or funds derived from fraudulent activity is strictly prohibited.
4.7 AML Compliance. filgame is committed to anti-money laundering compliance. Unusual deposit or withdrawal patterns may trigger account review, transaction holds, and reporting obligations under applicable Philippine law.
5.1 filgame offers various bonuses and promotions subject to specific terms published with each offer, including wagering requirements, eligible games, time limits, and maximum withdrawal restrictions. These specific bonus terms form part of these Terms and are incorporated by reference.
5.2 filgame reserves the right to modify, suspend, or withdraw any promotion at any time, with or without prior notice, where there is a legitimate reason to do so (including suspected abuse, system errors, or regulatory requirements).
5.3 Bonuses are personal to the registered account holder and may not be transferred. Players found to be abusing promotions — including by creating multiple accounts, employing automated betting strategies designed to exploit bonus terms, or colluding with other players — will have bonuses forfeited and accounts sanctioned.
5.4 Welcome bonuses are available to new filgame players only and may be claimed once per household, IP address, device, and payment method.
6.1 All games and sports betting markets on the filgame Platform are subject to specific rules applicable to each game or market type. These rules are accessible within the Platform and form part of these Terms.
6.2 filgame uses certified Random Number Generators (RNG) for applicable games and live dealer streams sourced from licensed providers. Game outcomes are final once confirmed by the system.
6.3 In the event of a technical failure or error during a game session, filgame reserves the right to void bets placed during the affected period. Players will be notified, and affected stakes will be returned to their account balance.
6.4 filgame reserves the right to void any bet placed on incorrect odds or markets resulting from a system error ("palpable error"). A palpable error is one where the offered price is clearly inconsistent with prevailing market conditions.
Users of the filgame Platform are strictly prohibited from engaging in:
Violation of any prohibition may result in immediate account suspension, forfeiture of balances, and reporting to relevant Philippine authorities.
All content on the filgame Platform — including but not limited to the filgame name, logo, game graphics, software, text, and user interface elements — is the exclusive property of filgame or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes. No content may be reproduced, distributed, modified, or publicly displayed without filgame's prior written consent.
9.1 The filgame Platform is provided "as is" and "as available." filgame does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
9.2 To the maximum extent permitted by applicable Philippine law, filgame shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to lost profits, lost data, or business interruption.
9.3 filgame's total aggregate liability to you for any claim arising from your use of the Platform shall not exceed the total deposits made by you in the 30 days preceding the event giving rise to the claim.
filgame is committed to promoting responsible gambling. The Platform provides tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options accessible through account settings. Players who feel they may have a gambling problem are encouraged to use these tools and to visit our Responsible Gaming page for further resources and support information. filgame strictly enforces the 21+ age requirement and will take immediate action upon receiving notice that an underage individual has accessed the Platform.
11.1 filgame reserves the right to suspend, restrict, or close any account at its sole discretion, with or without prior notice, where it reasonably suspects a breach of these Terms, fraudulent activity, regulatory non-compliance, or any other conduct prejudicial to the integrity of the Platform or other players.
11.2 Upon termination of an account for cause, any bonuses, free bet credits, or promotional funds will be forfeited. Real-money balances remaining after deduction of any outstanding bonus-related obligations will be returned to the player via their registered payment method, subject to satisfactory completion of KYC verification.
11.3 Players who wish to voluntarily close their account may do so by contacting filgame's 24/7 Live Chat support.
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the filgame Platform shall first be submitted to filgame's internal dispute resolution process by contacting support via Live Chat. If a dispute cannot be resolved through internal processes, the parties agree to submit to the exclusive jurisdiction of the appropriate courts or regulatory bodies in the Philippines.
filgame reserves the right to amend these Terms at any time. Where changes are material, filgame will provide reasonable notice via a notice posted on the Platform or by notification to your registered account. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact support to close your account.
For questions regarding these Terms & Conditions, please contact the filgame support team via 24/7 Live Chat accessible on the Platform. Our support team handles inquiries in both English and Filipino and aims to respond to all formal legal queries within 5 business days.
filgame Customer Support Email: support@filgame.club
A plain-language summary of the most important filgame policies
Only players aged 21 and above may register and use filgame. This is a hard requirement under Philippine regulations, enforced through KYC verification. No exceptions.
Each player may hold exactly one filgame account. Duplicate accounts result in immediate suspension and forfeiture of all associated balances and bonuses.
All filgame bonuses carry wagering requirements that must be met before winnings can be withdrawn. Specific turnover requirements are published with each promotion offer.
Withdrawals to GCash and Maya are processed in under 15 minutes under normal conditions. Bank transfers via InstaPay and PESONet are subject to standard Philippine interbank schedules.
filgame may require identity verification at any point. A valid Philippine government ID and supporting documentation may be required before a withdrawal is processed or an account is fully activated.
filgame provides deposit limits, session time reminders, and self-exclusion options. Players can access these tools at any time from their account settings without contacting support.
Now that you know the filgame Terms & Conditions, you are ready to play with full confidence. Deposit ₱100 via GCash and explore over 500 games, live casino, and sports betting — all under one roof.
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